Our vehicles regularly benefit from map and software updates that provide new functionalities and services and ensure optimal functioning.

To understand how these updates work, please select your vehicle's multimedia system:


NEW CONNECTED NAVIGATION (Over the Air). If your touchscreen has a top bar like this one:

Map updates

You can access map updates if you have a valid Connected Navigation contract.

The mapping is divided by regions. Essential map updates (of the region you usually drive in) are performed automatically over the air. The updated map will be available at the following driving cycle (once you have switched your vehicle off and on). If you cross the boundaries of a region, the system will detect it and check for updates, which will become available after restarting your vehicle.

Setting a destination in your navigation system will automatically detect which regions need to be updated. Please restart your vehicle to ensure these updates are ready for use.

Important: The download and installation of map updates are performed as a background task while driving. If it is a minor update and you are in an area with great coverage, the update will be quickly registered. However, if the coverage is poor and/or many regions need to be updated, the system will need more time to process the updates.  
 
In the event of a longer trip, it is recommended that you get mapping updates beforehand. To connect your vehicle to a Wi-Fi network*, go to MAIN MENU OF NAVIGATION>SETTINGS>MAP & DISPLAY>DOWNLOADED MAPS and select the regions you want to update. Once the maps are downloaded, please restart your vehicle to make sure these updates are ready for use. For more information on how to connect your vehicle to Wi-Fi, click here

*Using Wi-Fi and/or mobile telephone networks by your smartphone may incur extra charges if you exceed the data allowance included in your contract.

Software updates

Whether you have a Connected Navigation contract or not, you can access software updates. You can access them in two different ways:

Via Wi-Fi (preferred). Make sure your vehicle is connected to a Wi-Fi network.

After being connected to a Wi-Fi network for at least 5 minutes, go to SETTINGS>UPDATES. If an update is available, tap on it. Ensure you are uninterruptedly connected to Wi-Fi while the download is taking place. At the end of the process, you will get a notification stating, ''Download complete''. Tap on it and then tap on ''Press to install'' to start the installation process (IMPORTANT: engine must be switched off).

Via your vehicle's telematic network, depending on the country coverage and the type of update.

To get these updates, ensure your vehicle has good mobile coverage.

When your vehicle detects a new software update, you will be notified by a pop-up on the touchscreen, asking you to proceed with the installation.

Important: For this pop-up to appear, you must switch the engine off before opening the driver's door. You can accept the update or postpone it. If you postpone it, the update pop-up will be displayed again at the end of the next trip.


If you are not getting these pop-ups, or if you want to verify there is an update available, please follow the procedure below:

 

  1. Ensure your vehicle has good 3G/4G coverage, the engine is switched off, the power is on, and your vehicle is unplugged (electric recharge).
  2. On the vehicle's touchscreen, go to SETTINGS>UPDATES.

    a) If there are no pending updates, please wait 5 minutes. If nothing shows up after that time, it means there are no updates available at the moment.
    b) If you see a pending update, tap ''Download update''.  

  3. You will get a notification stating ''Download complete''. Tap on it and then tap ''Press to install'' to start the installation process.

Note: This notification does not stay long; if you miss it, you can turn the power off and back on so that the installation is proposed again.

For safety reasons, you cannot drive your vehicle during installation. The installation will continue even if you exit and lock the vehicle. An on-screen message will inform you if the installation was successful.

If you have problems with this process, go here.

OTHER NAVIGATION SYSTEMS (Connected/Non-Connected Navigation)