With your MyPEUGEOT account, you have easy access to:

 

  • The MyPEUGEOT application
  • The PEUGEOT Services Store is connected (compatible with any browser except Internet Explorer)
  • The PEUGEOT LifeStyle store

 

Creation and activation of an account

Let yourself be guided by the registration process to quickly create a MyPEUGEOT account on the links above or the MyPEUGEOT application.

You will be asked to define your login details by entering your email address and a password and entering some personal information.

Note: Your account will be active once you have validated the registration by the activation email.

You are having difficulties creating and activating your account:

 

  • You have not received the activation email: Check that the email is not in your Junk Mail folder.
  • The link in my activation email does not work, or did not receive it: send it back from the following link
  • In the event of failure, contact the Customer Relations department using the following form.


Account Login

Use your username and password.

If this connection to the account is made from a Web site, use any browser except Internet Explorer.

You are experiencing connection difficulties:

 

  • Check the entry of your username and password.
  • If you have lost or forgotten your password, reset it from the connection page with the "Forgotten password" function.
  • If you use the MyPEUGEOT application:
    • Update the application from the store. To improve the security of your personal data, you may need to change your password immediately after downloading this version.
    • If you still cannot identify yourself, we invite you to reinstall the MyPEUGEOT application.
    • For iPhone owners: It may be necessary to change the country on the MyPEUGEOT application
      • Open the application on the REGISTRATION / CONNECTION page, change the country by clicking on MODIFY,
        • A message tells you to close and relaunch the application,
        • Follow the instructions provided
        • Change the country again to return to your country of use
        • Relaunch a connection attempt


In the event of failure, contact the Customer Relations department using the form available here

Account modification

From your MyPEUGEOT account in the PEUGEOT Services Store or from the MyPEUGEOT application, you can :

 

  • Add a vehicle with the VIN* or suppress an existing vehicle on your account. You can provide information about one or more vehicles. Each vehicle will have access to dedicated services.
     

Procedure for adding a vehicle:

 

  • Go to the PEUGEOT Services Store, in "My vehicle", "Manage my vehicles", and click on "Add a vehicle".
  • From the MyPEUGEOT application,
    • If you don't have any vehicle registered yet, click "My vehicle" and "Add a vehicle".
    • You already have a vehicle registered: click on the vehicle at the top left, and a drop-down list will appear with "Add a vehicle".
       

Procedure for deleting a vehicle:

 

  • Go to the PEUGEOT Services Store, in "My vehicle", "Manage my vehicles", "Select your vehicle", and click on "Delete this vehicle".
  • From the MyPEUGEOT application, select the vehicle, click on the "My vehicle" and "Delete this vehicle" sections.

If a vehicle is deleted, you can no longer subscribe to connected services for this vehicle. You will no longer have access to the status of the services purchased on this vehicle. However, deleting a vehicle has no impact on the operation of your services or current contract.

 

  • To modify your personal data:

 

Procedure for your mail address/ password/ phone number

 

  • From the PEUGEOT Services Store, in the "MY ACCOUNT" section, then "MY PERSONAL INFORMATION."
  • From MyPEUGEOT via the "CHARACTER" icon, then by clicking on your account identifier


Note: The telephone is required for the restoration of the remote maintenance service


Procedure for your favourite point of sale

 

  • On MyPEUGEOT Web, choose "My Workshop", Search for your favourite workshop using the interactive map, select by clicking on the marker and click on set as favourite workshop
  • From MyPEUGEOT, in the section My account/ My point of sale, Search for your favourite workshop using the interactive map, select by clicking on the marker and click on set as favourite workshop.

* Your vehicle's chassis number (VIN) may be required to complete your profile. The VIN (Vehicle Identification Number) or chassis number is a set of 17 characters that uniquely identify your vehicle. You will find it on your registration certificate.