E-Remote Control is a free service available for new electric and plug-in hybrid vehicles

Status Information

This page shows, upon request, key battery information, including charge status and level, as well as estimated range.

To obtain this up-to-date information, you must refresh the home page by tapping:
- on the page and dragging it from top to bottom,
- or on the circular arrow at the top right of the page.

The page will be updated within a minute. While the data is being downloaded, the internet connection must be stable and must not switch from WI-FI to mobile data type 3G/4G/5G (or vice versa). Otherwise, the communication will be interrupted.

Remote charging

The service lets you remotely start or program charging when your vehicle is plugged in. It allows you to switch from immediate charge mode to delayed charge (and vice versa). You can also switch to deferred charging mode by pressing the dedicated button in the charging hatch.

Remote heating and cooling

This function lets you warm or cool the vehicle to an optimal temperature before starting your journey. You don't have to set a temperature yourself, as e-Remote Control will always aim for a comfortable temperature of 21°C.

General conditions of use

If you use this function while charging, the vehicle will be ready for use at a comfortable temperature and with full range.

When you program the pre-conditioning, the system starts between 30 and 45 minutes before the chosen time to ensure that your vehicle reaches a comfortable temperature and remains active until 10 minutes later. It is, therefore, the time at which you will use your vehicle that must be programmed.

Depending on your vehicle's equipment, you can also, from the touch screen of your connected navigation system, program the charging time via the "Charge" page of the "ELECTRICAL" menu and program the pre-conditioning times in the " OPTIONS" on the "AIR CONDITIONING" page.

The first activation of the remote pre-conditioning feature will only take place if there are at least 45 minutes between the time you define this programming and the time chosen to start.
Once you have programmed a remote pre-conditioning, the instructions are stored in the vehicle and will apply even if the vehicle is outside the coverage area.

The doors and trunk must be locked. If you unlock the vehicle during pre-conditioning, it will stop after 1 minute.

The charge orders requested while pre-conditioning is active will be taken into account by the vehicle and will be launched when the pre-conditioning is stopped. Warning: An information message may be displayed on the application.

Special conditions for plug-in hybrid vehicles

Initiating remote pre-conditioning will interrupt the charging of your vehicle if it is in progress. Charging will resume at the end of this programming if the terminal does not prohibit it. If the battery level is below 20% and the vehicle is not charging the pre-conditioning function is not available/active.

Special conditions for electric vehicles

While fast charging, there is no limitation on the simultaneous operation of pre-conditioning and vehicle charging. However, while trickle charging, the outside temperature is a condition:
 

• Between 5 and 35°, pre-conditioning and charging can work at the same time
• Launching a remote pre-conditioning program will interrupt your vehicle's charging if it is in progress. It will resume at the end of this programming.
  

If the battery level is below 50%, the pre-conditioning function is not available/active.

Remote Control is a paid service available for new internal combustion engine, electric and plug-in hybrid vehicles, allowing remote interaction between your smartphone and your vehicle. This service can be used from the MyPEUGEOT application.

For all Remote Control functions, when you send a command, you can check that it has been sent no later than 20 seconds later by two means:
 

• by a banner (if MyPEUGEOT is open on the homepage)
• by notification (if MyPEUGEOT is open on another page, in the background or on a locked smartphone)

Lock status

This feature allows you to monitor the lock status of your car. To update this information, you must refresh the home page by:

• tapping on the page and dragging it from top to bottom,
• or tapping on the circular arrow in the top right corner of the page.

Note: As soon as at least one door is unlocked, the status displayed on MyPEUGEOT is unlocked.

Remote opening / closing

This feature allows you to lock/unlock your vehicle's doors remotely using dedicated buttons in the app.
After sending a command, an animation confirms that the order is in progress and the vehicle is locked or unlocked within 8 seconds or less.

All buttons will always be visible, regardless of the vehicle lock status. For example, the "lock" button will be available even if the vehicle is locked.

Switching lights on remotely

This feature allows you to switch on, depending on your vehicle, the emergency lights or sidelights remotely using the dedicated button in the application.

After pressing the button, two animations will appear:
 

• initially to confirm that the order is in progress
• then, for 10 seconds while the lights are on.
  
  

The vehicle's lights are switched on no later than 8 seconds after your request.

Remote  horn

This feature allows you to activate your vehicle's horn remotely using the dedicated button in the app.

After pressing the button, two animations will appear:
 

• Initially, to confirm that the order is in progress, a notification advises you to ensure compliance with local regulations on using horns.
• Then, for 10 seconds while the horn is active
  
  

The vehicle's horn is activated no later than 8 seconds after the request.

When the vehicle takes a second horn command into account before the execution of the previous command, the horn is activated a second time with a limited sound level.

NOTE: Remote Control will be launched in the following months. Please visit your BRAND Services Store [link to BRAND Services Store] regularly to check if the service is available in your country and if your vehicle is eligible.