Telecommunication operators are transforming their networks. This transformation involves reusing the frequencies used by 2G and 3G networks (900, 1800 and 2100 MHz) to power 4G and 5G networks. Consequently, the operators will shut down the 2G and 3G networks over time, a decision beyond our control.
Please consider this if you are planning to buy a connected vehicle.
 
This shutdown will impact all the connected services (PEUGEOT Connect SOS and Assistance call, Connected Navigation, Remote Control...) of vehicles equipped with a 2G/3G telematics box. The quality of the network might also be affected. The driving itself will not be impacted.
 
In Switzerland, the shutdown of the 2G network happened at the end of 2022. Consequently, if you travel through Switzerland with a vehicle equipped with a 2G telematics box, you will not have an active connection (none of your connected services will be usable); this includes PEUGEOT Connect SOS and Assistance call, so, if you need assistance, please use your personal mobile phone. In case of an emergency, dial 111.

You can contact PEUGEOT Roadside Assistance by calling 0800 738 436.

In the coming years, mainly around 2026, 2G and 3G discontinuation will be more intensive. Please be aware that dates depend strictly on Telecommunication operators in the countries.

We are currently assessing the actual impacts. Nevertheless, vehicles will still function for driving.

To know if the 2G/3G shutdown could impact your vehicle, please get in touch with Customer Care. You must provide your vehicle's VIN, a 17-character number located on your vehicle's registration card.