General
The Pin/Safety code is used to secure the pairing and use of remote controls between your smartphone and your vehicle.

As a security measure, this is systematically requested every 7 days.

What to do if the Pin/Safety code is not accepted:

1. Delete the registration of your smartphone(s) by following these steps:


a. Tap on the user icon
b. Tap on your name
c. Tap on the bin icon in the SMARTPHONE REGISTERED section

 

2. Now you have to do the registration(s) again:


a. Tap on the user icon
b. Tap on your name
c. Tap on "Register this Smartphone"
d. Tap on "SAVE THIS SMARTPHONE"  You will receive a code by SMS
e. Enter the code received
f. Choose your new PIN code
g. The smartphone is now registered

 

If the problem persists after following these indications, you can access the Contact and Assistance service by filling in the form available in the application.